Ragnarok Construction LLC Terms of Service
Last updated 1 September 2026
These terms of service govern the use of the ragnarok.mom website and the engagement terms for the professional structural and construction coordination services offered by Ragnarok Construction LLC, whose office stands at 1288 W 1600 N, Provo - 84604-2354, United States (US). By using this site or by accepting a written proposal you agree to the conditions set out across the sections below.
Agreement to These Terms
By opening any page of this website, submitting any form to us, requesting a proposal or signing a project intake document, you accept these terms and agree to be bound by them. If you represent a business or other organization, the agreement you reach binds that organization as well as you personally, and you confirm that you hold the authority to bind it. If you do not agree with any condition in this document you should stop using the site and refrain from entering into a service arrangement with us. These terms apply to every visit and to every engagement unless a written contract you sign with the Company replaces a specific clause for that engagement.
About Ragnarok Construction LLC
Ragnarok Construction LLC is a limited liability company engaged in computer integrated systems design and related professional, scientific and technical services, focused on structural build technology and heavy construction coordination systems design. The Company is located at 1288 W 1600 N, Provo - 84604-2354, United States (US). The website and its public systems were developed by Ragnaroky, who maintains this site as described in the privacy policy. Any reference in these terms to the Company, to us or to our professional team means Ragnarok Construction LLC and the people it directly engages, subject to the confidentiality and subcontracting clauses elsewhere in this document.
Permitted Use of the Website
You may browse this site to learn about our services, to read our material and to contact us. You may not scrape its content in bulk, reverse engineer its behavior, overload its servers, attempt to break into restricted areas, or use its pages to gather information about other visitors for any purpose we have not approved. You may link to our public pages from your own site as long as the link is honest about where it points and does not present our material as your own. Automated scripts that hammer a page for indexing beyond ordinary search engine behavior are not welcome and we may block an address that shows such traffic. Reasonable personal and professional use is the plain meaning of this clause.
Types of Services Offered
Our professional services fall into the categories we describe on the services page, namely structural erection planning, crane lift coordination systems, steel and timber procurement portals, site logistics modeling, crew certification tracking and storm weathering and closeout programs. Each engagement is scoped individually and the particular deliverables for your project are those a written proposal lists. A service described on a marketing page is a general description of our capability, not a guarantee that every project includes every feature. The services page is informative; the proposal is the controlling document. Where this site speaks about computer integrated systems design, it refers to the coordination tools and models we produce for the build industry and not to consumer software.
Proposals and Acceptance
A proposal we send you is an invitation to reach an agreement, not a binding offer until you accept it clearly. You accept by signing a written proposal, by returning an email that confirms the scope and fee, or by authorizing work to begin on a project you have described. A proposal states its own deadline for acceptance; if you accept after that deadline we may honour it at our discretion or issue a fresh version. Each proposal identifies the project, the services, the assumptions we made about your site and the fees involved, and you should read those assumptions carefully because work outside them is a change of scope subject to a separate clause below.
Fees, Invoicing and Payment
Fees are set in the written proposal and are invoiced according to the schedule that proposal carries. Unless the proposal says otherwise, we invoice an agreed portion before mobilization and the balance on the milestones listed. Payment is due within the number of days the invoice states, typically thirty, counted from the invoice date. Late payment may suspend active work until the account is current. Fees do not include taxes, duties or permits unless the proposal says they do, and any such charges are added where the law obliges us to collect them. Disputes over a single line on an invoice do not excuse late payment of the undisputed balance, which you should remit while the disagreement is worked out in good faith.
Schedules and Weather Windows
Construction runs on weather and on the readiness of a site, neither of which we fully control. Dates in a proposal or a schedule are best estimates built on the information available when they were written. We commit to using professional effort toward those dates and we will tell you promptly when a forecasted delay threatens a milestone. We are not in breach merely because a storm, a late material delivery or a site condition we could not have foreseen pushes back a date, and we will work with you to reset the plan rather than silently let a date slip. Force majeure conditions free both parties from performance for as long as the condition lasts.
Ownership of Drawings and Files
Ownership of engineering and construction documents follows professional practice. The proprietary methods, templates, software tools, model libraries and coordination processes we use to produce our work remain ours, and nothing in an engagement transfers those rights to you. The finished deliverables we create for a specific project of yours, such as a lift plan, a logistics model or a closeout report tailored to that site, are yours to keep and use for that project once you have paid for them. Documents we carry between projects to save our clients time stay in our library unless you ask us to erase them. This split between our reusable tools and your project deliverables is the fair and workable line this clause draws.
License to Our Deliverables
When we hand you a project deliverable we grant you a non-exclusive license to use it for the particular project it was built for, including to submit it to authorities, to share it with your construction team, and to keep it as the record of that build. You may not resell a deliverable as your own service or reuse a tailored deliverable to build an identical structure elsewhere without our written consent, because a lift plan reflects the site it was drawn for. Should you need our deliverable adapted to a second location we would rather quote you a fresh scope than have a carefully tuned plan stretched over a site it was never checked against. This license is the boundary of what our work may do for you.
Information You Provide
You are responsible for the accuracy and completeness of the site data, drawings, weights, material lists and crew records you hand us to plan a job. A plan is only as good as the ground truth beneath it, so we rely on you to correct omissions before mobilization rather than after a surprise appears at the lay-down. You grant us a license to use the information you provide for the purpose of performing the work, including sharing it with suppliers and authorities as the privacy policy and confidentiality clause describe. You confirm that you have the right to share that information with us, meaning you hold the data or you have the data owner clear permission to pass it on.
Confidentiality Between Parties
Both parties agree to keep confidential the non-public information they receive from the other during an engagement, including project economics, internal schedules, undisclosed designs and crew arrangements. Confidential information does not include material that is already public, that arrives from an independent source, or that law or a court compels either party to reveal. We protect your confidential material with the same care we use for our own, and we will not use it beyond the project we were engaged for. On reasonable request after the project closes we will return or destroy confidential material we hold unless a legal or warranty duty makes us keep a copy. You owe us the same duty for the proprietary tools and methods we disclose to you.
Subcontractors and Suppliers
Where a project needs a capacity or a license we do not carry in house, we may engage a vetted subcontractor or rely on a named supplier, and we remain responsible to you for the work of anyone we bring onto a project as our representative. Certification bodies, crane owners and haulage firms you direct us to use are your choices and their work is governed by their own terms, which you should review before we rely on them. When we introduce a supplier at our discretion we will tell you who they are before their spend becomes material. No clause here makes a third party a party to our agreement with you or grants them a right to enforce anything against you.
Our Limited Warranty
We warrant that the professional services we deliver will be performed with the care, skill and diligence reasonably expected of a firm working in structural build systems and heavy construction coordination, judged against the standard of similar firms at the time of the work. If you believe a deliverable falls short of that standard, you must tell us in writing within a reasonable window after delivery and give us a fair chance to correct the matter at our own cost. If a correction cannot reasonably succeed we will, at your choice, re-perform the affected work or refund the portion of the fee that the defective work covered. This warranty is our only warranty for the professional services and its terms replace any looser guarantee you might expect.
Disclaimer of Other Warranties
Apart from the limited warranty above, the website and any material on it are provided as they are and as they are available. To the fullest extent the law allows, we disclaim all other warranties, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the site will run without interruption, that it is free from every error or that the results of any tool on it will suit an outcome you have in mind without professional review. Deliverables are engineering and coordination aids for use by qualified people, not substitutes for the judgement of a licensed professional on your own team. Nothing in this disclaimer excludes a warranty that cannot lawfully be excluded in your jurisdiction.
Limitation of Liability
To the fullest extent the law allows, neither party is liable to the other for indirect, incidental, special, consequential or punitive damages, or for lost profit, lost revenue, lost production or lost data, arising out of or relating to an engagement, even if that party was told the damages were possible. Each party total liability for a project will not exceed the total fees that the other party paid or became obliged to pay for that project, except where the liability arises from fraud, from a wilful breach of the confidentiality clause, or from a matter that the law refuses to let us limit. This clause keeps risk proportional to the value of the work rather than open ended, which is the basis on which our fees are set.
Indemnification
You agree to indemnify and hold harmless Ragnarok Construction LLC and its workers from claims, losses and reasonable expenses that arise because you gave us data you lacked the right to share, because you used a deliverable outside the license this document grants, or because a member of your own crew or your own subcontractor caused the loss. We agree to indemnify you similarly for claims that arise from our wilful misconduct or from our breach of the confidentiality clause. Each indemnity is subject to the other party giving prompt notice of the claim and a reasonable chance to control its defense. Indemnities do not extend to damages that the indemnified party caused by its own negligence, because it is fair that each side answer for its own share of fault.
Third Party Content and Services
This site may link to pages run by certification authorities, professional groups, material suppliers or industry peers. Those pages belong to their own operators and we do not control them, so we are not responsible for their content, their accuracy or their privacy habits. When a service we perform relies on a third party such as a crane manufacturer load chart or a certification database, we use what that source publishes and we do not accept liability for a defect that originated in the third party data itself. Where a source changes its records after we have produced a plan, the responsibility to tell us about that change rests with the party who held the newer information at the time.
Suspension and Termination
Either party may end an engagement with cause if the other party commits a material breach and fails to cure it within a reasonable written notice period set in the proposal, typically ten working days. We may suspend work without notice where continuing would threaten site safety or where the law requires us to stop, and we will tell you why as soon as we safely can. On termination you owe us for work performed and costs reasonably committed up to the termination date, and we will return to you the project deliverables you have paid for. Termination does not end clauses that by their nature should survive, including confidentiality, ownership, indemnity, liability and governing law.
Changes to Project Scope
Construction projects change and we expect change to happen. When a request materially alters the scope a proposal described, such as a different framing layout, an added building bay or a re-sequenced erection, we will issue a written change order stating the effect on the fee and the schedule before we perform the changed work. If changing circumstances force an urgent adjustment for safety we will tell you what we did and why as soon as the immediate risk is handled. Work performed without a written change order where one was needed still creates an obligation to pay at our standard rates, but a clear change order prevents the dispute that a loose handshake can breed. Ask for one every time the ground shifts.
Protection of Proprietary Data
Our planning methods, model libraries, template documents and coordination techniques developed over many jobs are the proprietary working capital of the Company, developed by Ragnaroky and the engineering team. You agree not to copy, adapt or reverse engineer those proprietary materials that appear in a deliverable beyond what is needed to use that deliverable on your project. Where a deliverable unavoidably exposes one of our tools, we mark the boundary and you keep that exposure confidential. We add this clause because our value to you over a long relationship lies partly in the accumulated method we carry between jobs, and giving that method away in a single project file would end the advantage we offer the next client.
Governing Law and Jurisdiction
The engagement built on these terms is governed by the laws of the State of Utah and, where federal law necessarily applies, the laws of the United States, without regard to conflict of law rules that would point elsewhere. The Company operates from its address at 1288 W 1600 N, Provo - 84604-2354, United States (US), so Utah law is the natural and fair home for a dispute about work performed from there. You agree that the state and federal courts sitting in Utah hold exclusive jurisdiction over any case arising from these terms or from an engagement under them. If you reside outside the United States, this clause tells you plainly that a legal dispute involving the Company will be heard in Utah rather than in your home courts.
Dispute Resolution
Before either party files a legal claim arising from an engagement, the parties will try in good faith to resolve the matter through direct negotiation. If direct negotiation fails, the parties will attempt mediation with a neutral mediator in Utah County before turning to the courts, with the cost of a single mediator shared equally. This clause does not prevent either party from seeking an urgent injunction to protect confidential information, proprietary data or site safety while negotiation proceeds. A dispute about a small bill is best settled by a conversation, and this ladder makes that conversation the required first step rather than a courtesy we hope you accept.
Severability and Waiver
If a court holds any clause of these terms unenforceable, the rest of the terms stay in force and the unenforceable clause is read down to the narrowest version that keeps its intent lawful. Our failure to enforce a clause on one occasion is not a waiver of it and does not stop us enforcing it later. A waiver is effective only when we state it in writing and signed on the behalf of the party that waives. These survival rules keep a single drafting flaw from collapsing the whole agreement, and they give both sides a predictable answer when a clause meets an unexpected law in a particular jurisdiction.
Amendment of These Terms
We may revise these terms from time to time as our services and the law evolve. Material changes are noted by an updated date near the top of this page and, when a change touches an active engagement, we will bring the change to your attention through the channel the proposal uses. A revised version applies to engagements entered after it is published; for an engagement already running, the controlling version is the one in force when that proposal was accepted unless both parties agree in writing to adopt the newer version. Reading a fresh version before each new project is simple and prevents the confusion that comes from assuming an old document still governs.
How to Contact Us
Questions about these terms, about an active proposal or about a delivery should go to Ragnarok Construction LLC at its office at 1288 W 1600 N, Provo - 84604-2354, United States (US), by email to notify@ragnarok.mom, or by telephone to +17073606006 during ordinary business hours. We respond to engagement questions faster when the message names the project and quotes the proposal reference. If you have read to the bottom of this page you now know exactly how we like to work, and we look forward to raising your next frame straight and true on a plan that stands up before the first bolt does.